Privacy Policy

Last updated: March 23, 2026

What We Do

Streem ("we", "us") provides an AI-powered voice receptionist service for businesses. This policy explains how we collect, use, and protect information when you use our service or visit our website at trystreem.com.

Information We Collect

We collect the following types of information:

• Account information — name, email address, phone number, and business details you provide during onboarding.
• Calendar data — when you connect your Google Calendar, we access calendar events solely to check availability and book appointments on your behalf. We do not read, store, or share the contents of unrelated calendar events.
• Call data — phone numbers, call recordings, transcripts, and metadata from calls handled by the Streem receptionist.
• Usage data — basic analytics such as page views and feature usage to improve the service.

How We Use Your Information

• To provide and operate the Streem receptionist service.
• To check calendar availability and book appointments.
• To improve call quality and AI accuracy.
• To communicate with you about your account and the service.

Google User Data

When you authorize Streem to access your Google Calendar, we adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only request the minimum scopes necessary (calendar read/write).
• We use Google Calendar data only for checking availability and creating/managing appointments.
• We do not sell, share, or use Google user data for advertising.
• We do not transfer Google user data to third parties except as necessary to provide the service.
• You can revoke access at any time through your Google Account settings.

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — third-party platforms that help us deliver the service (e.g., telephony, AI processing, cloud hosting).
• Legal obligations — when required by law or to protect our rights.

Data Retention

We retain your data for as long as your account is active or as needed to provide the service. You can request deletion of your data by contacting us.

Security

We use industry-standard measures to protect your data, including encryption in transit and at rest. No system is 100% secure, but we take reasonable steps to safeguard your information.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us.

Changes

We may update this policy from time to time. We will notify you of material changes via email or through the service.

Contact

Questions? Reach us at support@trystreem.com.